Halloween is a fun time of year, but make it safe for your kids

Halloween can be a fun time of year for kids and adults of all ages. Make trick-or-treating fire-safe with a few easy safety tips.

  • If your children are going to Halloween parties at others’ homes, have them look for ways out of the home and plan how they would get out in an emergency.
  • Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • Use a battery-operated candle or glow-stick in jack-o- lanterns. If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. When lighting candles inside jack-o- lanterns, use long, fireplace-style matches or a utility lighter. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways and backyards.
  • Remember to keep exits clear of decorations, so nothing blocks escape routes.
  • Make sure all smoke alarms in the home are working.
  • Make sure children know to stay away from open flames, including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire. (Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.)

We love celebrating holidays and special occasions, but always make sure that you are fire safety aware during these celebrations and holiday seasons.


Don’t change batteries every year! Get yourself a 10-year battery smoke alarm.

It’s the start of Daylight Saving and every family member is encouraged to think about their fire safety, particularly smoke alarms.

Whether you observe Daylight Saving or not, it’s a great time to think about your fire safety practices and the products in your home that keep you and your family safe.

At this time of year you are encouraged to check your smoke alarms and change the batteries to ensure they are in working order. But why change your smoke alarm batteries every year if you don’t have to! Quell offers a range of 10-year sealed lithium battery alarms, meaning you don’t have to change the battery for the life of the alarm.

And to make everything so much easier, Quell has a smart way for you to clearly identify what smoke alarm is right for every room in the house.

You simply go to our Easy Room Colour Selection Guide and select the correct product specific for your needs. Whether it’s for the bedroom, kitchen, living room or hallway, you’ll have the whole house covered. The simple colour coding system also categorises fire extinguishers, fire blankets and home fire safety kits for other areas of your home. Like the laundry, garage or workshop. With Quell, you’ll always find the right alarm for the right room, anywhere in your home.

Quell have a complete range of smoke alarms that can quickly alert you to any fire danger. They’re designed with two main sensor types to detect fires in your home: ionisation and photoelectric. Quell also have specifically designed smoke alarms that detect the presence of carbon monoxide in the atmosphere. And with every Quell smoke alarm, they meet stringent guidelines. All Quell smoke alarms are certified to Australian Standard AS 3786.

Take a look at our Worry-Free photoelectric smoke alarms. They can detect the fires that can smoulder for hours before bursting into flames. Say it was your bedroom. The photoelectric sensor is capable of detecting larger smoke particles produced by burning foam, rubber and synthetic materials.

Trust Quell smoke alarms to safeguard your home. Know you’re safe, trust Quell.

Quell_Daylight Saving_October2018

Spring forward this Daylight Saving and check your alarm

Daylight Saving commences this Sunday, 7 October 2018 at 2:00am. Whether you live in a state that observes daylight saving or not, we remind families to check their smoke alarms and replace any expired smoke alarms in their homes at this time.

Smoke alarms should be tested and batteries replaced (where applicable) and it is recommended that smoke alarms are replaced after 10 years. To know when your smoke alarm was manufactured, look for a batch number, which is typically printed near the battery compartment. A batch number of 2418 indicates that the product was manufactured in the 24th week of 2018.

Working smoke alarms are the only smoke alarms that can help save lives and property, and it is important they are maintained properly.

So this weekend – Spring Forward 1 hour, Check your alarm and Replace your alarm if required. Then sit back and relax with family and loved ones.


Make great food, not burnt food

Make Fire Safety a Priority in the Kitchen

Everyone enjoys a home-cooked meal. But whether you are preparing a feast or re-warming last night’s leftovers, it’s important to take some basic precautions to avoid turning a quiet meal into a devastating house fire.

Preventing cooking fires can be relatively simple. Here are some ideas to make your kitchen safer:

  • Keep cooking areas free of combustible materials, such as potholders, packaging, and paper towels.
  • Don’t wear loose clothing that can dangle onto a burner and catch fire.
  • Don’t leave food unattended while it cooks.
  • Don’t consume alcohol while cooking. Being even moderately impaired may inhibit response time if a fire breaks out.
  • Keep a kitchen fire extinguisher, such as Quell’s 1 kg unit, suitable for cooking fat/oil fires inside of a kitchen cabinet and a 1 metre x 1 metre fire blanket.
  • Read the instructions and know how to use your extinguisher and fire blanket before a fire breaks out.
  • Check the pressure gauge on your extinguisher monthly to ensure it is charged and ready to use.
  • Only use a fire extinguisher if the fire is small and self-contained. Be sure to notify the fire department before extinguishing the fire.
  • Fire blankets may be used to extinguish small cooking fires and clothing fires.
  • Keep a list of emergency numbers close by.
  • Keep children and pets away from cooking areas by creating a one metre “safe zone” around the stove.
  • Turn pot handles inward to prevent spills.
  • Keep cooking appliances clean to prevent grease build-up, which can ignite if heated directly.
  • Never pour water onto a cooking oil fire.
  • If there is an oven fire, turn off the heat and keep the door closed to prevent the flames from escaping.
  • Never put metal objects into a microwave. If a microwave fire occurs, keep the door closed and unplug the unit immediately.
  • Develop and practice an escape plan with your entire family. Plan two exit routes from each room, including the kitchen. Practice your escape plan at different times of the day and specify a meeting place outside.

And don’t forget to call 000 in the event of a kitchen fire, even if you have extinguished the flames.


Product Recall

On 11 April 2018, Quell announced a recall to replace one model of Quell dual sensor (photoelectric / ionization) smoke alarm – model number QPI9010, manufactured between 10th September 2016 and 13th October 2017


DEFECT: In some products a yellow protective cap may have been left on one of the two smoke sensors during the manufacturing process.

HAZARD: The yellow protective cap compromises the smoke alarm’s ability to detect smoke, which can increase the risk of injury and/or property damage in the event of a fire.

WHAT TO DO: Using the guide provided, visually inspect the product through the opening on the side of the alarm for the presence of a yellow cap. If a yellow cap is present, immediately contact Quell for further instructions and to receive a free replacement smoke alarm. DO NOT remove or return the affected smoke alarm until after receiving and installing the replacement


Quell Dual Sensor Identification Guide

Quell Dual Sensor Recall FAQs

Quell Dual Sensor Recall Advertisement

Consumers can call us toll-free at 1800 654 435 from 8:30 a.m. to 5 p.m. AEST Monday through Friday, or e-mail us at quell-recall@chubb.com.au if you believe you have an affected product.


Replace your smoke alarm every 10 years

Did you know that the sensitivity of smoke alarms can decrease over time? In some Australian States it is also a requirement to replace your smoke alarm every 10 years.

An outdated or faulty smoke alarm may just be as dangerous as having no smoke alarm at all. Being unprotected from the possibility of a fire is a risk Quell hopes no family has to face.

To know when your smoke alarm was manufactured, look for a batch number, which is typically printed near the battery compartment. For example, a batch number of 2417 indicates that the product was manufactured in the 24th week of 2017. All Quell alarms have a date of manufacture printed clearly on the base.

Some other handy tips to maintaining your smoke alarm include:

  • Clean and vacuum your smoke alarm at least every 6 months. This will help nuisance alarms caused by dust or other contaminants.
  • Test your alarm after installing new batteries – simply press the test button.
  • Replace your smoke alarm battery at least once a year, typically at daylight saving time.

Smoke Alarm State Legislation

Australian laws requires all residential property owners to install at least one smoke alarm on each floor of the property however the exact requirements vary from state to state.

Not sure what your legal requirements are? Click on the handy links below to check.

Working smoke alarms are the only smoke alarms that can save lives and property, and it is important they are maintained properly. Why not check your smoke alarm today.



Quell is one of the most respected names in Fire & Safety in the Australian consumer market. A division of Chubb, the world-renowned fire safety and security company with over 100 years' experience, Quell's commitment to quality and product innovation is unparalleled.