Research shows voice alert wakens children better than smoke alarm sound

Recent research has found that voice alerts may help wake children more effectively than a traditional smoke alarm sound.

View the most recent 7 News story below to hear more.

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Quell Wireless Smoke Alarms

Quell recently launched a series of some alarms, featuring wireless interconnectivity with other Quell Wireless Interconnect alarms, meaning if one unit is triggered, all interconnected alarms will sound. Powered by a 10-year battery that lasts the life of the alarm, no battery installation or replacement is necessary. With voice activation, these alarms also allow for easy interconnect setup and eliminates the need for expensive rewiring. Each smoke alarm can be used in different locations through the house – including bedrooms, living areas, kitchens and hallways.




Halloween is a fun time of year, but make it safe for your kids

Halloween can be a fun time of year for kids and adults of all ages. Make trick-or-treating fire-safe with a few easy safety tips.

  • If your children are going to Halloween parties at others’ homes, have them look for ways out of the home and plan how they would get out in an emergency.
  • Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • Use a battery-operated candle or glow-stick in jack-o- lanterns. If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. When lighting candles inside jack-o- lanterns, use long, fireplace-style matches or a utility lighter. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways and backyards.
  • Remember to keep exits clear of decorations, so nothing blocks escape routes.
  • Make sure all smoke alarms in the home are working.
  • Make sure children know to stay away from open flames, including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire. (Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.)

We love celebrating holidays and special occasions, but always make sure that you are fire safety aware during these celebrations and holiday seasons.


Make great food, not burnt food

Make Fire Safety a Priority in the Kitchen

Everyone enjoys a home-cooked meal. But whether you are preparing a feast or re-warming last night’s leftovers, it’s important to take some basic precautions to avoid turning a quiet meal into a devastating house fire.

Preventing cooking fires can be relatively simple. Here are some ideas to make your kitchen safer:

  • Keep cooking areas free of combustible materials, such as potholders, packaging, and paper towels.
  • Don’t wear loose clothing that can dangle onto a burner and catch fire.
  • Don’t leave food unattended while it cooks.
  • Don’t consume alcohol while cooking. Being even moderately impaired may inhibit response time if a fire breaks out.
  • Keep a kitchen fire extinguisher, such as Quell’s 1 kg unit, suitable for cooking fat/oil fires inside of a kitchen cabinet and a 1 metre x 1 metre fire blanket.
  • Read the instructions and know how to use your extinguisher and fire blanket before a fire breaks out.
  • Check the pressure gauge on your extinguisher monthly to ensure it is charged and ready to use.
  • Only use a fire extinguisher if the fire is small and self-contained. Be sure to notify the fire department before extinguishing the fire.
  • Fire blankets may be used to extinguish small cooking fires and clothing fires.
  • Keep a list of emergency numbers close by.
  • Keep children and pets away from cooking areas by creating a one metre “safe zone” around the stove.
  • Turn pot handles inward to prevent spills.
  • Keep cooking appliances clean to prevent grease build-up, which can ignite if heated directly.
  • Never pour water onto a cooking oil fire.
  • If there is an oven fire, turn off the heat and keep the door closed to prevent the flames from escaping.
  • Never put metal objects into a microwave. If a microwave fire occurs, keep the door closed and unplug the unit immediately.
  • Develop and practice an escape plan with your entire family. Plan two exit routes from each room, including the kitchen. Practice your escape plan at different times of the day and specify a meeting place outside.

And don’t forget to call 000 in the event of a kitchen fire, even if you have extinguished the flames.

Wireless Interconnect

Wireless Smoke Alarms now available

Quell is pleased to release the latest range of smoke alarms to complement their existing suite of fire safety products.

The new range of Wireless Interconnected Smoke Alarms can detect a fire somewhere in the home which then triggers other alarms in the network, giving you and your family a better chance to escape in the event of a fire.

With no need to hire an electrician, the alarms connect as a wireless alarm network, and do not need to use your internet Wi-Fi.

With Quell’s voice-activated instructions, setup of your wireless network is easy and you can connect up to 24 Quell wireless devices in your home network. No matter what the size of your home, this new range will help to keep you and your family safe.

The Wireless Interconnect range of benefits gives you a 10-year sealed-in lithium battery meaning that you don’t have to change the battery for the life of your alarm. Photoelectric technology and room specific alarms also help you choose the right alarm for the right room.

Available at selected retail outlets in Queensland, check out the new range today.


Prevent fires in your clothes dryer this winter

Winter is here and as the temperature drops, Australians are starting to use their clothes dryers more, particularly in the southern states.

It’s important for families to be aware of the risks associated with cooler weather, and one of them is your clothes dryer. Over time, lint can build up in your clothes dryer and become a potential hazard. By cleaning the lint filter in the clothes dryer before, or after each use it may help to reduce the chance of a fire.

According to Fire & Rescue NSW, it can take just three minutes for a fire to take hold, but only seconds to prevent one (source). A detection device such as a smoke alarm, coupled with a fire escape plan can be life-saving.

Other winter tips regarding the use of heaters during winter

The use of heaters during winter greatly increases both the risk of carbon monoxide (CO) poisoning and fire in the home. Quell suggest to help prevent fire risks this winter, ensure you have a working smoke alarm, that space heaters meet the latest safety standards, which would include having a cut off device, placing heaters on a hard, stable surface and turning heaters off when you leave an area or before going to bed.

Heaters also pose a CO risk if they are faulty or are being used incorrectly. Carbon monoxide, often called the ‘silent killer’ is a clear, tasteless and odourless substance that is produced from the incomplete combustion of gas. Quell recommends having your gas appliances checked by a qualified technician and ensuring that at least one CO alarm is present on each level of your home, ideally in or near any room with a fuel burning appliance (such as boiler, gas cooker, fireplace or heater).

National Consumer Manager at Quell, David Laundry says that the winter months can be a serious safety hazard if families are unprepared. “The lead up to winter is a great time, not only to check the fire alarms in your home are functioning, but also to research into what other fire safety equipment you may need in your home to protect your family in the best possible way.”

Keep you and your family safe this winter with Quell.


Product Recall

On 11 April 2018, Quell announced a recall to replace one model of Quell dual sensor (photoelectric / ionization) smoke alarm – model number QPI9010, manufactured between 10th September 2016 and 13th October 2017


DEFECT: In some products a yellow protective cap may have been left on one of the two smoke sensors during the manufacturing process.

HAZARD: The yellow protective cap compromises the smoke alarm’s ability to detect smoke, which can increase the risk of injury and/or property damage in the event of a fire.

WHAT TO DO: Using the guide provided, visually inspect the product through the opening on the side of the alarm for the presence of a yellow cap. If a yellow cap is present, immediately contact Quell for further instructions and to receive a free replacement smoke alarm. DO NOT remove or return the affected smoke alarm until after receiving and installing the replacement


Quell Dual Sensor Identification Guide

Quell Dual Sensor Recall FAQs

Quell Dual Sensor Recall Advertisement

Consumers can call us toll-free at 1800 654 435 from 8:30 a.m. to 5 p.m. AEST Monday through Friday, or e-mail us at if you believe you have an affected product.



Quell is one of the most respected names in Fire & Safety in the Australian consumer market. A division of Chubb, the world-renowned fire safety and security company with over 100 years' experience, Quell's commitment to quality and product innovation is unparalleled.